Shipping Policy

Our goal is to process all orders within 2 business days. Typically, you should receive your order in 3-4 business days. However, please be aware that weather conditions and holidays may impact delivery times.


We hope you and your dogs enjoy our products. If you're not completely satisfied, we're here to help with a refund. Please reach out to us within 14 days of receiving your items to initiate a return. Simply email us, and we'll respond within 1 business day to begin the return process.

Damages and Issues

Upon receiving your order, please check the items right away. If you find any defects, damage, or if you received the wrong item, contact us immediately. We'll assess the situation and work to correct the issue promptly.